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WHAT ARE THE SHIPPING COSTS?
WHAT ARE THE SHIPPING COSTS?
We provide free shipping in Europe. The shipping cost for order made in Asia, Americas, Africa and Oceania is 24,85€.
ISSUE WITH YOUR STIMULATOR?
You are facing an issue with your stimulator? Please send us a message, we'll help you.
WHEN WILL I RECEIVE MY ORDER?
All orders takes generally 2-8 business days for delivery following the country of destination. Please contact us at email@example.com or through WhatsApp if you have any other question about delivery.
WHAT COUNTRIES ARE PARTNERING WITH MONDIAL RELAY?
Mondial Relay is available in France, Belgium, Spain, Austria, United Kingdom, Portugal, Luxembourg, Netherlands, Italy, Germany.
IN WHICH COUNTRIES COLISSIMO OPERATES?
Colissimo offers delivery in every country of the world.
HOW ARE YOUR ORDERS PACKAGED?
At Nuits Pourpres, all products are discreetly packaged. We ship your orders in standard boxes with a neutral sender address which does not contain the name "Nuits Pourpres" for more discretion. Also, your package won't contain any mention of the nature of the product inside.
HOW CAN I RETURN OR EXCHANGE MY ORDER?
If you are not completely satisfied with any of the accessories, you can return it unopened within 14 days after the date of purchase.
Please note that we do not accept returns or exchanges of accessories that have been opened.
If you notice upon receipt of your order that the package has been damaged, opened or missing items, take a picture of the packaging and send it to us by email. If you are at home at the time of delivery, write "Open/ Incomplete content" and refuse the package delivered by Chronopost.
Feel free to send us an email at firstname.lastname@example.org to initiate the process.
Refunds (if applicable)
Once your package is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed within 3-5 business days.
*Please note international orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Nuits Pourpres does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.
WILL MY ORDER BE SUBJECT TO ANY CUSTOM FEES?
Only shipments outside European Union might be subject to custom fees.
WHAT MATERIALS DO YOU USE?
We use ABS & Medical Grade Silicone on every clitoral stimulator.
HOW DO I KNOW WHEN MY ORDER HAS BEEN SHIPPED?
You will receive a confirmation email after ordering. Note that all orders are shipped in the next 24 hours following your order.
TO WHICH COUNTRIES ARE YOU SHIPPING?
We ship worldwide.
WHAT PAYMENT OPTIONS DO YOU PROVIDE?
Our secure payment gateway accept payments through Paypal, all credit cards and Apple Pay.
WHAT PAYMENT GUARANTEE DO YOU OFFER?
Nuits Pourpres uses 128-bit encryption to protect all personal information you may submit online.
To ensure your security, Nuits Pourpres does not store any credit card details.
Nuits Pourpres will never disclose, sell or transfer any personal information provided by our clients to a third party, except as might be required by law.
WHERE IS YOUR OFFICE LOCATED?
Nuits Pourpres headquarter is based in Paris, France.
Our address is : 83 Rue Saint-Honoré 75001, Paris.
WHO REALISED OUR ARTWORKS?
The talented young artist Lucie Turenne created all our product illustrations. contact: www.instagram.com/lucieturenne
WHAT ARE THE COMPANY INFORMATIONS?
Nuits Pourpres operates as an entity of Lubanzini SARL, located in Switzerland, Verbier.
Enterprise Identification Number (UID): CHE-414.573.505
Diva toy is symbolic of design combined with performance. This cute little toy provides a deep sucking mode, waterproof features to follow you everywhere and a cute night light to display Diva like an art object.
Diva offers two different modes in order to reach climax: vibrating & sucking for intense pleasure.
Diva provides a gentle and quiet vibration through the entire body for an exquisite sensation.
Diva was designed with a sensor switch in order to turn it off and avoid and prevent any unwanted switch on.
Diva will accompany you everywhere, including under the shower or in your bathtub. Relax and enjoy yourself.
For more sensations, you can enjoy some drops of essential oil into Diva and let it evaporate naturally.
Diva works on a magnetic type charging and has exquisite storage and soft light for more romance.
Diva offers 3 different modes for 10 pleasure settings. As you can see on the image, the power button is located on the side and you'll simply need to press it in order to turn it on.
Diva double silicone layer is CE Certified and offers a great touch. Safe, skin-friendly and odourless, it is soft like velvet.
Diva comes with the USB Type-C charging base and a cute bell that illuminates while charging Diva.
Click on the title above to discover Diva Instruction Guide